The Tuscany Relocation Scouting Tour

Tour & Cancellation Policy 

1. Booking Conditions

• A non‑refundable deposit of 25% of the total tour price is required to secure your spot.

• Full payment is due 60 days prior to the start date of the tour.

• If booking within 60 days of the tour start, full payment is required at time of booking.

• Reservations are only confirmed once payment is received and a confirmation email is sent.

2. Cancellation by Participant

Exceptions: If you cancel due to documented medical emergencies, or serious travel restrictions affecting entry to Italy, we will work with you on a case-by-case basis to offer credit toward a future trip (less any unrecoverable costs).

3. Cancellation or Changes by Organizer

• We reserve the right to cancel or reschedule the tour up to 30 days before the start date if minimum group size is not met, or if local professionals (lawyers, real estate agents) become unavailable, or due to force majeure (natural disasters, governmental travel restrictions, etc.).

• In such cases, you will be offered either:
  a) A full refund of all amounts paid, or
  b) A credit toward a future tour date (valid for 12 months).

• We are not responsible for any incidental costs incurred by the participant (e.g., flights, travel insurance), unless the cancellation is due to our default.

4. Substitution / Transfer of Booking

• You may transfer your booking to another person at no cost, provided we are notified in writing at least 30 days before the tour start date, and the substitute meets all eligibility requirements.

• Name changes after 30 days or no-shows are not accepted, and the full cancellation policy applies.

5. Price Adjustments & Changes to Itinerary

• While we aim to maintain the itinerary as described, circumstances (weather, scheduling conflicts, professional availability) may require changes. We reserve the right to substitute equivalent accommodations, adjust the schedule, or alter the sequence of visits.

• Any major changes will be communicated as soon as possible; participants will be offered the option to accept the revised plan or request a refund (limited to unused portion of the tour price, excluding deposit).

6. Participant Responsibilities

• Participants must arrive on time and follow the schedule unless otherwise agreed.

• Participants are responsible for obtaining valid passport/visa, travel insurance, and any required travel documents.

• Participants must behave respectfully towards local laws, customs, hosts, and each other. The organizer reserves the right to exclude from the tour any participant whose behavior is detrimental to other guests or to local partners — without refund.

• The organizer is not liable for personal injury, loss, theft, or personal accidents. Participants are strongly advised to carry appropriate insurance.

7. Payment Methods & Registration

• Payment can be made via credit card, bank transfer, or through Kajabi checkout (depending on your platform).

• Upon successful payment, participants will receive a confirmation email with payment receipt, pre-departure call schedule, and any additional instructions.

8. Privacy & Data Use

• Participant personal data will be used only for tour organization — accommodation booking, transportation coordination, and contacting you for pre‑trip calls and updates.

• We will not share your personal data with third parties except for local professionals (real estate agents, lawyers, accommodation providers) as required for booking and arrangements — with your explicit consent.