LA DOLCE MOVEā„¢ MEMBERSHIP
TERMS AND CONDITIONS
Last Updated: August 22, 2026
This Agreement sets out the entire arrangement between you and us regarding your purchase and use of La Dolce Moveā„¢. We've tried to keep the language as plain as possible ā€” but this is a binding legal agreement, so please read it before enrolling. By purchasing, enrolling in, or accessing La Dolce Moveā„¢ in any way, you confirm that you have read, understood, and agree to be bound by these Terms.
1. The Agreement
1.1. These Terms govern your purchase of access to La Dolce Moveā„¢ (the "Membership"), a digital subscription product owned and operated by Doing Italy, LLC, 8935 SW 163 Terrace, Miami, FL 33157 ("Company," "We," "Our," or "Us").
1.2. La Dolce Moveā„¢ is an educational membership, not a coaching program, consulting engagement, or professional service relationship. It provides on-demand video lessons, workbooks, checklists, the La Dolce Move Roadmap tool, and related digital resources (collectively, the "Materials") made available through our course platform.
1.3. You must be at least 18 years old and have the legal capacity to enter into this Agreement to purchase or use the Membership.
2. Nature of the Membership ā€” Educational Content Only
2.1. This is not legal, immigration, tax, financial, real estate, or medical advice. La Dolce Moveā„¢ is an educational product intended to give you general information, frameworks, and organizational tools related to relocating to Italy. Nothing in the Materials, on our website, in our emails, on our webinars, or in any communication from Us or Our team constitutes legal, immigration, tax, accounting, financial, investment, or real estate advice, and no such advice should be inferred.
2.2. Immigration law, tax law, and real estate practice in Italy (and in the US, Canada, or your home country) are complex, vary by individual circumstance, and change frequently. You are solely responsible for verifying any information provided against current law and for obtaining independent, licensed professional advice ā€” including from a licensed immigration attorney, a chartered accountant (commercialista), and/or a real estate professional ā€” before making any decision or taking any action regarding your visa, residency, citizenship, taxes, or property purchase.
2.3. Where we introduce you to, recommend, or list third-party professionals (including immigration attorneys, accountants, or other vetted experts), we do so as a courtesy only. Those professionals are independent contractors, not our employees, agents, or partners. We do not supervise, control, or guarantee their work, advice, availability, fees, or outcomes, and We are not liable for any act, omission, advice, error, or dispute arising from your engagement with them. Any agreement you enter into with a third-party professional is strictly between you and that professional.
2.4. You acknowledge and agree that your decision to relocate, apply for any visa or residency status, purchase property, or take any other action is made entirely at your own discretion and risk, based on your own due diligence and independent professional advice, and not in reliance solely on the Materials.
3. The Membership Fee, Billing, and Automatic Renewal
3.1. La Dolce Moveā„¢ is sold as a recurring subscription, currently offered as a 1-month plan or a 3-month plan (each, a "Billing Cycle"), at the price displayed on the sales page and/or checkout page at the time of your purchase (the "Fee").
3.2. By enrolling, you expressly authorize Us to automatically charge your payment method on file the applicable Fee at the start of each new Billing Cycle, without further notice or authorization from you, until you cancel in accordance with Section 4. This is a continuous, auto-renewing subscription ā€” it does not end automatically after one Billing Cycle.
3.3. The Fee is charged in advance for each Billing Cycle. Fees are non-refundable as set out in Section 5.
3.4. Where a promotional discount (including but not limited to the "SALDI Rate" or any code such as SALDI) is applied to your purchase, that discount applies only to your first payment. All subsequent renewal payments will be charged at the then-current full, non-discounted subscription price for the plan you selected, unless otherwise stated in writing at the time of purchase. Promotional pricing is available only during the stated promotional window and We reserve the right to change, end, or modify any promotion at any time without notice.
3.5. You are responsible for keeping your payment information current. If a renewal payment fails, We may retry the charge, suspend your access to the Membership until payment is resolved, or treat the failure as a cancellation at Our discretion.
3.6. All Fees are payable in USD unless otherwise stated and are exclusive of any taxes, which are your responsibility unless We are required by law to collect them.
4. Cancellation
4.1. You may cancel your Membership at any time, for any reason, with no penalty and no cancellation fee. Cancellation can be made through your course platform account settings or by emailing assistance@doingitaly.com with "Cancel Membership" in the subject line, including the name and email address associated with your account.
4.2. Cancellation stops future billing only. It does not entitle you to a refund of any payment already made, including the payment for the Billing Cycle during which you cancel. You will retain access to the Membership through the end of the Billing Cycle you already paid for.
4.3. It is your responsibility to cancel before your next renewal date if you do not wish to be charged again. We are not obligated to send a reminder before a renewal charge, though We may choose to do so.
5. No-Refund Policy
5.1. All payments for La Dolce Moveā„¢ are final and non-refundable, including but not limited to: your first payment (whether at full price or a promotional/discounted rate), any renewal payment, partial months or billing periods, and payments made shortly before you cancel. This applies regardless of how much of the Materials you have accessed or used.
5.2. Because La Dolce Moveā„¢ is a digital product that grants immediate access to downloadable and streamable content upon payment, you expressly acknowledge and agree, as a condition of purchase, that you waive any statutory withdrawal or cooling-off period that might otherwise apply to digital content, to the fullest extent permitted by law.
5.3. No refunds, credits, or exchanges will be issued for: change of mind; failure to use or complete the Materials; dissatisfaction with content, format, or results; technical issues on your end (e.g., device or internet incompatibility); failure to cancel before a renewal date; or any circumstance not expressly provided for in these Terms.
5.4. This no-refund policy supersedes any prior or differently-worded refund policy previously published by the Company for this or any other product, unless a specific product's sales page states otherwise in writing at the time of your purchase.
5.5. Chargebacks. If you believe you were charged in error, you agree to contact Us first at assistance@doingitaly.com before initiating a chargeback, dispute, or reversal with your bank or card provider, so We have a fair opportunity to address the issue. Initiating a chargeback or payment dispute without first contacting Us, or in violation of these Terms, is a breach of this Agreement. You agree that We may share this Agreement, your purchase records, proof of access to the Materials, and related communications with your card issuer or payment processor to contest any chargeback. You further agree to reimburse Us for any chargeback fees, collection costs, and reasonable attorneys' fees incurred as a result of an improper or fraudulent chargeback, and We reserve the right to immediately revoke your access to the Membership and pursue any amount owed.
6. Access, Availability, and Changes to the Program
6.1. Access to the Materials is provided via the course platform for as long as your Membership remains active and your account is in good standing. Access ends upon cancellation (subject to Section 4.2), non-payment, or termination under Section 7.
6.2. We may add, remove, update, or modify Materials, features, bonuses, community elements, or the Roadmap tool at any time, in Our sole discretion, without notice and without any obligation to provide a refund or credit. Bonuses referenced on the sales page (including any third-party discounts) are offered subject to change or discontinuation at any time and are not guaranteed to remain available for the life of your Membership.
6.3. We will use reasonable efforts to keep the platform accessible, but We do not guarantee uninterrupted or error-free access. We are not liable for any downtime, technical failure, or loss of access caused by Our platform provider, your internet service, or events outside Our reasonable control (see Section 9).
7. Suspension and Termination by Us
7.1. We may suspend or terminate your access to the Membership immediately, without refund, if We reasonably determine that you have:
7.1.1. shared, resold, distributed, or provided access to your account or the Materials to any third party in violation of Section 8;
7.1.2. engaged in abusive, harassing, threatening, or offensive conduct toward Us, Our team, or other members;
7.1.3. used the Materials or platform for any unlawful purpose; or
7.1.4. breached any other material term of this Agreement.
7.2. Termination under this Section does not entitle you to any refund of Fees already paid.
8. Intellectual Property, Confidentiality, and License
8.1. All Materials ā€” including video lessons, workbooks, checklists, the V.I.T.A. framework, the La Dolce Move Roadmap, templates, written content, graphics, and any other resources provided as part of the Membership ā€” are the sole and exclusive intellectual property of the Company and are protected by copyright and other applicable laws. Nothing in this Agreement transfers any ownership or intellectual property rights to you.
8.2. Upon payment of the Fee, We grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the Materials solely for your own personal, non-commercial use in planning your own relocation. This license terminates automatically when your Membership ends.
8.3. You agree not to: reproduce, copy, screen-record, distribute, publish, resell, sublicense, or share the Materials or your account access with any person who has not separately purchased the Membership; use the Materials to create a competing product or service; or remove any copyright, trademark, or proprietary notice from the Materials.
8.4. "La Dolce Move," "Doing Italy," the V.I.T.A. framework/model, and associated logos are trademarks and proprietary intellectual property of the Company. No license to use these marks is granted except as expressly stated.
8.5. Any personal information, plans, documents, or other information you choose to share with Us or within any community space is treated as confidential and will not be disclosed to third parties except as necessary to deliver the Membership, as required by law, or as described in Our Privacy Policy at doingitaly.mykajabi.com/privacypolicy.
8.6. We welcome testimonials, reviews, comments, and success stories ("Reviews"). By submitting a Review to Us (including in any community space, email, or social media tag), you grant Us a perpetual, worldwide, royalty-free license to use, edit, publish, and display that Review (including your first name and general location, e.g., "Renee, moved to Rome") across our website, marketing materials, social media, and advertising, for the purpose of promoting the Company. You may withdraw this consent for future use at any time by emailing assistance@doingitaly.com, though We are not obligated to remove Reviews already published prior to your request.
9. Events Outside Our Control
9.1. We will make every reasonable effort to deliver the Membership and Materials, but We are not liable for any delay or failure to perform caused by events outside Our reasonable control, including but not limited to acts of God, natural disaster, war, civil unrest, labor disputes, internet or telecommunications outages, third-party platform outages (including our course hosting or payment providers), or government action.
10. No Guarantee of Results; Disclaimer of Warranties
10.1. We make no guarantee, promise, or warranty ā€” express or implied ā€” that you will successfully relocate to Italy, obtain any particular visa or residency status, achieve citizenship, purchase property, save any particular amount of money, or achieve any specific outcome from using the Membership. Any results, timelines, or testimonials shared by past students (including on the sales page, in emails, or on social media) are individual experiences and are not typical or guaranteed. Your results will depend on factors entirely outside Our control, including your individual circumstances, nationality, financial situation, effort, timing, and decisions made by Italian government authorities, which We do not control and cannot influence.
10.2. THE MEMBERSHIP AND ALL MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE MATERIALS ARE ERROR-FREE, CURRENT, OR COMPLETE, GIVEN THAT ITALIAN LAW AND PROCEDURE CHANGE OVER TIME.
11. Limitation of Liability and Indemnification
11.1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS OWNER, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR PURCHASE OR USE OF THE MEMBERSHIP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE MEMBERSHIP, OR THE MATERIALS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11.3. You agree to indemnify, defend, and hold harmless the Company, Thea Duncan Prando, and Our employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Materials; (b) any decision or action you take (including relocation, visa applications, tax filings, or property purchases) whether or not based on information from the Membership; (c) your engagement with any third-party professional referred through the Membership; or (d) your breach of this Agreement.
11.4. Throughout the Membership and at any time thereafter, you agree not to take any action intended or reasonably expected to harm the reputation of the Company, Thea Duncan Prando, or Our team, agents, contractors, or other members, including through defamatory statements, whether online or offline. This does not limit your right to leave an honest review or to report a legitimate consumer complaint to an appropriate authority.
11.5. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud or gross negligence).
12. Community Conduct
12.1. Where access to any community space (forum, chat group, or similar) is included with your Membership, you agree to engage respectfully with other members and Our team. We reserve the right to remove any content or restrict any member's access to the community, without refund of your Membership Fee, for conduct that is abusive, harassing, discriminatory, spammy, or otherwise disruptive.
12.2. Any advice, opinions, or information shared by other members in a community space reflects the views of that individual member only. We do not review, endorse, or take responsibility for member-generated content, and it should not be relied upon as legal, tax, immigration, or financial advice.
13. General
13.1. Our failure to enforce any provision of this Agreement is not a waiver of Our right to enforce it later.
13.2. If any provision of this Agreement is found unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.
13.3. This Agreement, together with Our Privacy Policy and Website Terms and Conditions, represents the entire agreement between you and Us regarding the Membership and supersedes any prior agreements or representations, written or oral, regarding this product.
13.4. We may update these Terms from time to time, including to reflect changes in pricing, features, or applicable law. The version posted at the time of your renewal or continued use will govern. Material changes will be reflected by an updated "Last Updated" date above. Your continued use of the Membership after a change takes effect constitutes your acceptance of the updated Terms.
13.5. Any notice under this Agreement will be given by email to the address on file and is deemed delivered 48 hours after sending. You are responsible for keeping your email address current with Us.
14. Governing Law, Dispute Resolution, Costs and Fees
14.1. This Agreement is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles, and in the absence of controlling state law, applicable federal law of the United States.
14.2. Both parties agree to first attempt in good faith to resolve any dispute arising out of or relating to this Agreement informally, by contacting assistance@doingitaly.com.
14.3. If a dispute cannot be resolved informally within 30 days, both parties agree to submit the dispute to mediation before pursuing any other legal remedy. Mediation will be held in Florida or via a mutually agreed online mediation service, with a mutually agreed mediator. Good-faith participation in mediation is a condition precedent to either party pursuing further legal action.
14.4. If mediation does not resolve the dispute, any legal action must be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of those courts.
14.5. You agree to bring any claim against Us on an individual basis only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding, to the fullest extent permitted by law.
14.6. If the Company is the prevailing party in any dispute resolution proceeding or litigation arising from this Agreement, the Company is entitled to recover its reasonable costs and attorneys' fees incurred in resolving or settling the dispute, in addition to any other relief to which it may be entitled.
Doing Italy, LLC makes every effort to provide accurate, helpful information and resources to support your move to Italy, but nothing on this page or in the Membership guarantees any particular outcome. See Section 10 above.
Questions about these Terms? Email us at assistance@doingitaly.com.
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